NetCare
Monitoring core network up to DSLAM
Quality of services
Having, at any time, an overview of the quality of services of the whole network
Measuring the quality of services upto DSLAM
Permanently
In preventive or curative
Be notified by email / SMS in case of rupture or decrease the quality of service (configurable thresholds)
Provide statistical variations of the QoS over time
In case of customer complaint, identifying the problem
Upstream: network side (authentication server, gateways…)
Downstream: local loop side or terminal client installation
Information are available to third-party systems (NBI, by example for Maestro system)
Golden Modem (GM-EN2) are installed on a dedicated xDSL plot of a DSLAM and performed periodically scripts simulating end-user actions (connections, downloads, VoIP calls, watching TV…). Thresholds can be set up to generate alarms to warn in real-time maintenance teams.
Range of services that can be tested
Upon interrogation by server to GM-EN2
Resynchronization request or not
Checking the status of transmission
Condition and performance of the IP layer
Reading the IP configuration
ping, traceroute (packet loss, delay, routing)
DNS test
Condition and performance of services
FTP (access, rates…)
HTTP (access, rates…)
VoIP (access to the platform, call…)
IPTV (accessibility, zap time…)
Flexibility to test new services
